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IMPORTANT NOTES FOR YOUR ORDERS

・Out-of-Stock Items
If any item you ordered is out of stock, we will contact you separately via email.

・Delivery Delays
Due to peak holiday traffic and logistics congestion, deliveries before and after the holidays may take longer than usual.

・Urgent Orders
If you are in a hurry, we highly recommend placing your order as early as possible.

We apologize for any inconvenience this may cause and greatly appreciate your kind understanding.

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SHIPPING RESTRICTIONS

・Europe Deliveries Due to current circumstances, shipping to Europe is temporarily suspended.

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CONTACT & SUPPORT

Customer Service
For order confirmations, changes, or product inquiries, please contact us at: [email protected]
Business hours: Monday–Friday, 10:00 AM – 5:30 PM (JST)

Corporate Inquiries
Tokyo Saikai Co., Ltd.
4-29-11 Seta, Setagaya-ku, Tokyo 158-0095, Japan
Tel: +81-3-6431-0062

Tokyo Saikai Showcase Instagram: https://www.instagram.com/tokyosaikaishowcase/